Virtual Account - Negative or Insufficient balance

When sending Virtual Account assets from deposit address(es) to the blockchain, the available Virtual Account balance can appear as a negative amount.

You can check the balance via the following endpoint: Get account balance

Where:

• accountBalance: All assets on the account, both available and blocked
• availableBalance: The account balance minus the blocked assets; use the available balance to determine how much a customer can send or withdraw from their virtual account

Good to know

1. Check the active blocked amounts in the Virtual Account via:
   • Get blocked amounts in an account
2. When applicable, you may unblock balance in the Virtual Account via:
   • Delete a blocked amount in an account
     OR
   • Delete all blocked amounts in an account